On the only high-speed rail system in the nation, Alta Vista’s team applied best quality practices from around the world to implement an innovative and forward-looking quality strategy that focused less on process and more on results. We focused our efforts on quality that would reach all levels of the project organization, and provided a full spectrum of quality oversight and continuous improvement services using ISO 9001, TQM, and Lean tools.

Our key contributions to this project included an integrated quality management system (IQMS) and master quality plan, role and quality requirement clarification, and full risk reporting and trend analysis. We also improved the efficiency and effectiveness of the land acquisition process through Right-of-Way value stream mapping, and implemented a continuous improvement regime, lessons learned framework, and process mapping exercises for key functional teams to improve efficiency.